Vietnam Local Tour Guide
Customer Support
Online support channels for customers and guides using Vietnam Local Tour Guide.
Based on Online Support Methods V2
Support channels
Email: dulichhatgaovangvietnam@gmail.com
Phone: +84 382 126 880
Website: https://www.vietnamlocaltourguide.com
Contact or support form/function when displayed on the website.
Support topics
Support covers account use, finding tours and guides, sending and managing booking requests, profile updates, technical issues, content reports, transaction/service complaints, and user-data requests.
Handling principles
The Company may ask for verification information. Issues involving money paid directly to a guide are handled through the complaint process; the Company is not the payment provider and does not directly hold customer money.
Urgent or unlawful matters
For reports indicating legal violations, fraud, or a risk to user safety, the Company may temporarily hide content or an account, request an explanation, and coordinate with competent authorities.
Contact
- Operator
- VIET NAM GOLDEN RICE TRAVEL SERVICES TRADING COMPANY LIMITED
- English name
- VIET NAM GOLDEN RICE TRAVEL SERVICES TRADING COMPANY LIMITED
- Enterprise/Tax ID
- 0111283233
- International Tour Operator Licence
- 01-0016/2026/SÄL-GP LHQT
- Address
- No. 19, Vui Ve Alley, Group 12, Long Bien Ward, Hanoi, Vietnam
- Phone
- +84 382 126 880